|Residents and small business in the city's natural gas aggregation program supplied by Direct Energy will have a fixed rate of $6.91/Mcf from the November 2010 to the January 2011 billing cycle. Rates for seniors, 65 and older, are $6.81/Mcf. Residents currently in the program will automatically receive these new rates.
With the price of natural gas being so volatile, please be assured that we are striving to serve your needs to the best of our ability. If you are not currently included in the city program, you will have an opportunity to opt-in. If you are already in the city program, you do not need to do anything if you wish to continue to participate, but will have the opportunity to opt-out. Please understand that the city strives through this program to provide our citizens with a low and stable price for their natural gas during the heating season.
With other options available such as those offers you may receive in the mail, we understand that it can be confusing. Essentially, while the city program cannot “guarantee” you the lowest cost, it does provide you with a choice that offers a known cost well in advance of the heating season, and a guarantee that it will not increase during the time when you use the most natural gas. Ultimately, the choice of who you choose as your natural gas supplier remains yours.
If you have any questions about the program or enrollment, please contact Direct Energy directly at 866-803-4618.