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Service & Utilities

The Service Director is the head of the Department of Public Service. As required by the City Charter, the Service Director is the supervising authority responsible for the following City Departments ...
Within these departments, the Service Director is charged with the construction, improvement, repair and maintenance of streets, sidewalks, alleys, lanes, and bridges.
Additionally, the operation of the utility billing office is the operation, maintenance, repair and improvement of the water treatment plant, water distribution system, waste water treatment plant, sanitary sewers, drains, ditches, culverts, streams, lakes, watercourses, and of all public buildings and other public places belonging to the city or dedicated to public use.

A major function of the Service Director’s Office is simply to serve the residents and businesses in the community and insure that they receive prompt and courteous service in all matters dealing with public services, infrastructure and compliance with all related ordinances